Changes to Reservations If there is any change to your reservation, it is your responsibility to notify My Denver Party Bus. Any changes MUST be made through Customer Service. Drivers are NOT AUTHORIZED to make changes to a client’s reservation under any circumstances, nor apply or discount charges, or accept any payment other than additional gratuity.
Additional charges Airport arrivals have 50 minutes of free wait time for all Domestic flights. Any additional wait time will be charged in 30-minute increments based on the hourly rate for that particular vehicle. All stops must be pre-arranged through Customer Service and will incur additional fees. Last minute stops are still required to be arranged through Customer Service. Charges for stops vary depending on the length and location of the stop. Please speak to a Customer Service representative to pre-arrange any stops you may be aware of prior to pick up, for a discounted rate of these charges.
Cancellations All cancellations must be made between the hours of 9:00 am and 8:00 pm MST. Cancellations for local airport transfers must be made a minimum of 6 hours prior to the reservation. Cancellation for Party Bus must be made a minimum of 7 days prior to the reservation for half charge and anything within 48 hours will be charged the full amount and are non-refundable.
Liability Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time. The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party. We are not responsible for articles left in the vehicle. Under age consumption of alcohol is prohibited. Possession or use of drugs in any of the vehicles is prohibited. Vehicles cannot be loaded beyond seating capacity. Not responsible if client reserves vehicle type that cannot accommodate all passengers or luggage. Once reserved vehicle is dispatched for pick up, charges and fees are non-refundable in regards to passenger error in vehicle capacity. Not responsible if client did not view full policy description. All policies still apply.